FREQUENTLY ASKED QUESTIONS

Common questions answered

Screen Time

HOW MUCH SCREEN TIME SHOULD MY CHILD HAVE?

It depends on their age and whether it’s fun or functional screen time

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IS SCREEN TIME BAD FOR MY CHILD?
Spending too much time in front of a screen means losing out on other activities and experiences which are important to the development of your child. Too much screen time has proven detrimental impacts on young brains, eyes, bodies and mental health.

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WHAT ARE GOOD SCREEN TIME CHOICES?
We like to distinguish between educational (or functional) and entertaining (fun) screen time. Screen time that combines both is first prize – such as MineCraft, brain games, word puzzles etc

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Pornography & Violence

WHAT IS THE IMPACT ON CHILDREN FROM WATCHING ONLINE PORN?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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WHAT SHOULD I DO IF MY CHILD HAS WATCHED PORN?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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WHAT SHOULD I DO IF MY CHILD SEES PORN AT A FRIENDS HOUSE?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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Gaming

WHAT GAME SETTINGS SHOULD I CHANGE?

It depends on their age and whether it’s fun or functional screen time

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IS MY CHILD ADDICTED TO GAMING?

It depends on their age and whether it’s fun or functional screen time

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MY CHILD WANTS TO BE A GAMER DO I ENCOURAGE THIS?

It depends on their age and whether it’s fun or functional screen time

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Social Media

WHICH SOCIAL MEDIA SITES ARE THE BEST CHOICES?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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WHAT APP SETTINGS SHOULD I CHANGE?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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IS MY CHILD ADDICTED TO SOCIAL MEDIA?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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Filters & Limits

AT WHAT AGE SHOULD I GET MY CHILD A PHONE?

It depends on their age and whether it’s fun or functional screen time

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HOW DO I MANAGE / LIMIT SCREEN TIME?

It depends on their age and whether it’s fun or functional screen time

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HOW DO I SET PARENTAL FILTERS?

It depends on their age and whether it’s fun or functional screen time

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Settings

WHY ARE DEVICE SETTINGS IMPORTANT?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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WHAT DEVICE SETTINGS SHOULD I CHANGE?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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I AM NOT TECHNICAL AT ALL, WHATS THE EASIEST PLACE TO START?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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Cyberbullying

WHAT SHOULD I DO IF MY CHILD IS BEING BULLIED ONLINE?

It depends on their age and whether it’s fun or functional screen time

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WHAT'S DIFFERENCE BETWEEN AN UPSTANDER AND BYSTANDER?
An Upstander is someone who speaks up in support of a victim of cyberbullying. A Bystander takes the easier route of avoiding the conflict they are observers too.

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MY CHILD IS BEING BULLIED BUT WONT TELL ME ABOUT IT

Getting your child to open up to you requires consistently asking them about what is going for them, do it daily, and don’t be specific about the bullying, when they feel more comfortable, they will open up. Also, institute a new rule that all phones are out of bedrooms at night, as this is when most cyberbullying occurs.

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Stranger Danger

IS IT OK FOR MY CHILD TO CHAT TO STRANGERS ONLINE?

If you wouldn’t open your front door to strangers and let them play in your child’s room, monitor who they are talking to online.

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WHAT SHOULD I DO IF MY CHILD IS BEING GROOMED ONLINE?

Take screenshots of messages, save images or videos and report it immediately to the child protection authority in your jurisdiction!

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MY CHILD PLAYS WITH STRANGERS ONLINE, IS THAT OK?

Unless you have made sure that your child can only talk with certain users who you have approved are their friends, or you have set up a private chat channel, you have to assume they are open to being contacted by unsupervised adults, which is a risk that is not worth taking.

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5 STAR REVIEWS

What our customer say about us

  • positive review  Just been part of a webinar that was really informative and I will take so much from it with regards to parenting safer and saner kids

    Lee-Ann Wijtenburg Avatar Lee-Ann Wijtenburg
    March 10, 2022
  • positive review  Simple, insightful - what all busy parents need

    Rmd Gammatec Avatar Rmd Gammatec
    December 10, 2020
  • positive review  As parents, most of us need help to monitor our kids' online activities and behaviour. Be in Touch does an amazing job, offering valuable, easy-to-access support to empower parents.

    Carla Cruvinel Pontes Avatar Carla Cruvinel Pontes
    February 2, 2022
  • positive review  Very important for all families with young children, tweens and teens!

    Susan Tasker Avatar Susan Tasker
    December 10, 2020
  • positive review  The solution could not be more relevant.

    Arno Van Der Walt Avatar Arno Van Der Walt
    December 15, 2020
  • positive review  Be In Touch is truly making a difference. I have worked with the team on some projects and have the greatest appreciation for the people they are and the work they do. Speaking from an Education Technology side, the value they add to the increased use of technology by learners is invaluable. Their message is clear - if you don't know what is going on in your child's online life, you don't know what is going on in your child's life.

    Riaan W Vanderbergh Avatar Riaan W Vanderbergh
    February 4, 2022
  • positive review  Thanks for the awesome webinar today - very helpful and inspiring!

    Nicola Moor Kendall Avatar Nicola Moor Kendall
    February 16, 2022
  • positive review  Just attended a webinar. If you haven’t yet….. sign up now. You guys were brilliant. Thank you!!

    Sarah Lee Hundermark Avatar Sarah Lee Hundermark
    February 1, 2022
  • positive review  Their webinars cover topics that are so informative, interesting and helpful. The online world is a black hole and unless you’re involved in that world (be it work or pleasure) you are none the wiser to what really goes on. Be in Touch opens your eyes to what can/is really happening out there and offers the guidance and assistance in putting the necessary measures in place to keep your children safe. Their help doesn’t end at the webinar either. They respond to emails quickly, are friendly and offer further guidance, tips and assistance to questions that have been asked. I definitely recommend Be in Touch.

    Bronwyn Nielsen Avatar Bronwyn Nielsen
    March 3, 2022
  • positive review  First time to attend Be in Touch webinar on digital parenting, as a father of an 8- and 5-years old boys I was not really aware of how dangerously a digital world without control can affect my kids. I have now understood that I need to communicate with them and have agreement with gaming, as to how long and what games are safer for them. screen time is very important. I will strongly recommend any parent to follow this page for their children digital well-being.

    Sam Junior Mbuyi Avatar Sam Junior Mbuyi
    March 10, 2022
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