FREQUENTLY ASKED QUESTIONS

Common questions answered

Screen Time

HOW MUCH SCREEN TIME SHOULD MY CHILD HAVE?

It depends on their age and whether it’s fun or functional screen time

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IS SCREEN TIME BAD FOR MY CHILD?
Spending too much time in front of a screen means losing out on other activities and experiences which are important to the development of your child. Too much screen time has proven detrimental impacts on young brains, eyes, bodies and mental health.

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WHAT ARE GOOD SCREEN TIME CHOICES?
We like to distinguish between educational (or functional) and entertaining (fun) screen time. Screen time that combines both is first prize – such as MineCraft, brain games, word puzzles etc

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Pornography & Violence

WHAT IS THE IMPACT ON CHILDREN FROM WATCHING ONLINE PORN?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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WHAT SHOULD I DO IF MY CHILD HAS WATCHED PORN?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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WHAT SHOULD I DO IF MY CHILD SEES PORN AT A FRIENDS HOUSE?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

Learn More

Gaming

WHAT GAME SETTINGS SHOULD I CHANGE?

It depends on their age and whether it’s fun or functional screen time

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IS MY CHILD ADDICTED TO GAMING?

It depends on their age and whether it’s fun or functional screen time

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MY CHILD WANTS TO BE A GAMER DO I ENCOURAGE THIS?

It depends on their age and whether it’s fun or functional screen time

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Social Media

WHICH SOCIAL MEDIA SITES ARE THE BEST CHOICES?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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WHAT APP SETTINGS SHOULD I CHANGE?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

Learn More

IS MY CHILD ADDICTED TO SOCIAL MEDIA?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

Learn More

Filters & Limits

AT WHAT AGE SHOULD I GET MY CHILD A PHONE?

It depends on their age and whether it’s fun or functional screen time

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HOW DO I MANAGE / LIMIT SCREEN TIME?

It depends on their age and whether it’s fun or functional screen time

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HOW DO I SET PARENTAL FILTERS?

It depends on their age and whether it’s fun or functional screen time

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Settings

WHY ARE DEVICE SETTINGS IMPORTANT?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

Learn More

WHAT DEVICE SETTINGS SHOULD I CHANGE?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

Learn More

I AM NOT TECHNICAL AT ALL, WHATS THE EASIEST PLACE TO START?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

Learn More

Cyberbullying

WHAT SHOULD I DO IF MY CHILD IS BEING BULLIED ONLINE?

It depends on their age and whether it’s fun or functional screen time

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WHAT'S DIFFERENCE BETWEEN AN UPSTANDER AND BYSTANDER?
An Upstander is someone who speaks up in support of a victim of cyberbullying. A Bystander takes the easier route of avoiding the conflict they are observers too.

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MY CHILD IS BEING BULLIED BUT WONT TELL ME ABOUT IT

Getting your child to open up to you requires consistently asking them about what is going for them, do it daily, and don’t be specific about the bullying, when they feel more comfortable, they will open up. Also, institute a new rule that all phones are out of bedrooms at night, as this is when most cyberbullying occurs.

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Stranger Danger

IS IT OK FOR MY CHILD TO CHAT TO STRANGERS ONLINE?

If you wouldn’t open your front door to strangers and let them play in your child’s room, monitor who they are talking to online.

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WHAT SHOULD I DO IF MY CHILD IS BEING GROOMED ONLINE?

Take screenshots of messages, save images or videos and report it immediately to the child protection authority in your jurisdiction!

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MY CHILD PLAYS WITH STRANGERS ONLINE, IS THAT OK?

Unless you have made sure that your child can only talk with certain users who you have approved are their friends, or you have set up a private chat channel, you have to assume they are open to being contacted by unsupervised adults, which is a risk that is not worth taking.

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BE IN TOUCH

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Connect with our newsletter to stay up-to-date on the latest trends to improve your family’s digital wellbeing

5 STAR REVIEWS

What our customer say about us

  • positive review  The solution could not be more relevant.

    Arno Van Der Walt Avatar Arno Van Der Walt
    December 15, 2020
  • positive review  Very nice webinar last night about creating a safer digital environment for our children online.

    Annabel Rautenbach Avatar Annabel Rautenbach
    March 11, 2022
  • positive review  As parents, most of us need help to monitor our kids' online activities and behaviour. Be in Touch does an amazing job, offering valuable, easy-to-access support to empower parents.

    Carla Cruvinel Pontes Avatar Carla Cruvinel Pontes
    February 2, 2022
  • positive review  Simple, insightful - what all busy parents need

    Rmd Gammatec Avatar Rmd Gammatec
    December 10, 2020
  • positive review  Josh was amazing with our children, talking about tricky issues with poise. His warm personality let children have an immediate repore with him. This helped us get realistic results for the survey - a must for all schools who care about the digital wellbeing of their children. We are looking forward to further partnering with Be in Touch to help us guide our parents whom we hope will in turn help provide a safer online environment for their children.

    Charmaine Palm Avatar Charmaine Palm
    February 2, 2022
  • positive review  Real, practical guidance that can save us a lot of damage and drama. A stitch in time n all. Thanks Josh!

    Linda Wilson Avatar Linda Wilson
    December 14, 2020
  • positive review  An amazing organization made up of an amazing team! Extremely proud to be associated with BIT!

    Russell Pengelly Avatar Russell Pengelly
    December 14, 2020
  • positive review  Thanks for the awesome webinar today - very helpful and inspiring!

    Nicola Moor Kendall Avatar Nicola Moor Kendall
    February 16, 2022
  • positive review  Just been part of a webinar that was really informative and I will take so much from it with regards to parenting safer and saner kids

    Lee-Ann Wijtenburg Avatar Lee-Ann Wijtenburg
    March 10, 2022
  • positive review  Just attended a webinar. If you haven’t yet….. sign up now. You guys were brilliant. Thank you!!

    Sarah Lee Hundermark Avatar Sarah Lee Hundermark
    February 1, 2022
CONSENT: An important conversation we need to be having with all of our teens, especially as consent is often presumed in their hypersexualized online world. 

Planned Parenthood in the US uses a concept called “Consent FRIES” to help explain informed consent as:

🍟Freely Given – consenting is a choice you make without pressure, manipulation, or under the influence of drugs or alcohol.

🍟Reversible – anyone can change their mind about what they feel like doing, anytime. Even if you’ve done it before, and even if you’re already both naked in bed.

🍟Informed – You can only consent to something if you have the full story. For example, if someone says they’ll use a condom and then they don’t, there isn’t full consent.

🍟Enthusiastic – when it comes to sex, you should only do stuff you want to do, not things that you feel you’re expected to do.

🍟Specific – Saying yes to one thing (like going to the bedroom at a party to make out) doesn’t mean you’ve said yes to others (like having sex).

Our teens need to remember that “NO” is a complete sentence. It has a full stop and there is no room for negotiation. They should feel empowered to leave any situation that they don’t feel comfortable with, and if they can’t remove themselves, teach them to let the other person know that if they continue with what they are doing it is “rape” – a term that can often bring the reality of a situation to the offender's attention and stop further escalation.

Credit: The White Hatter

#beintouch #bethesafetynet #bethere #fantasyvsreality

CONSENT: An important conversation we need to be having with all of our teens, especially as consent is often presumed in their hypersexualized online world.

Planned Parenthood in the US uses a concept called “Consent FRIES” to help explain informed consent as:

🍟Freely Given – consenting is a choice you make without pressure, manipulation, or under the influence of drugs or alcohol.

🍟Reversible – anyone can change their mind about what they feel like doing, anytime. Even if you’ve done it before, and even if you’re already both naked in bed.

🍟Informed – You can only consent to something if you have the full story. For example, if someone says they’ll use a condom and then they don’t, there isn’t full consent.

🍟Enthusiastic – when it comes to sex, you should only do stuff you want to do, not things that you feel you’re expected to do.

🍟Specific – Saying yes to one thing (like going to the bedroom at a party to make out) doesn’t mean you’ve said yes to others (like having sex).

Our teens need to remember that “NO” is a complete sentence. It has a full stop and there is no room for negotiation. They should feel empowered to leave any situation that they don’t feel comfortable with, and if they can’t remove themselves, teach them to let the other person know that if they continue with what they are doing it is “rape” – a term that can often bring the reality of a situation to the offender's attention and stop further escalation.

Credit: The White Hatter

#beintouch #bethesafetynet #bethere #fantasyvsreality
...

Grab your t(w)een's attention away from the phone, tablet, TV, gaming console for a minute and ask them: 

🤷‍♀️What does your wheel of like look like? 

🤷Where can other life stuff fit around screen time? 

Then ask yourself 😉

👉Fact: fast cars can't race on flat wheels!

#besavvy #beincontrol #beware #beintouch

Grab your t(w)een's attention away from the phone, tablet, TV, gaming console for a minute and ask them:

🤷‍♀️What does your wheel of like look like?

🤷Where can other life stuff fit around screen time?

Then ask yourself 😉

👉Fact: fast cars can't race on flat wheels!

#besavvy #beincontrol #beware #beintouch
...

#beafireman #betheparent #bethere #beintouch

#beafireman #betheparent #bethere #beintouch ...

#qualityoverquantity💯

#qualityoverquantity💯 ...

We like to think of parental controls as more like LENSES - filtering digital content but also giving parents insights into their children's online lives and alerting them to the challenges, dilemmas and risks they need to help their kids get through. 

An absolutely essential part of the modern parent's toolkit! 😎

👉Check out the options we've tried and tested in our own families, and can highly recommend!
Link in bio

#parentalcontrols #modernparenting #onlineparenting #beconnected #beaware  #bothere #beintouch

We like to think of parental controls as more like LENSES - filtering digital content but also giving parents insights into their children's online lives and alerting them to the challenges, dilemmas and risks they need to help their kids get through.

An absolutely essential part of the modern parent's toolkit! 😎

👉Check out the options we've tried and tested in our own families, and can highly recommend!
Link in bio

#parentalcontrols #modernparenting #onlineparenting #beconnected #beaware #bothere #beintouch
...

Watch out, it's wild out there! 😆

#unplug #lookup #bepresent #beintouch

Watch out, it's wild out there! 😆

#unplug #lookup #bepresent #beintouch
...

From the work we do with Grade 4 to 11 learners, 40% say they have been cyber bullied by Grade 9. Our kids need someone to talk to about what's going on online, but it's not always easy to do that! Bark's alerts give parents insights into when they need to start a chat.

Get your 7 day free trial and 10% off for life right here – link in bio.

#beintouch #beconnected

From the work we do with Grade 4 to 11 learners, 40% say they have been cyber bullied by Grade 9. Our kids need someone to talk to about what's going on online, but it's not always easy to do that! Bark's alerts give parents insights into when they need to start a chat.

Get your 7 day free trial and 10% off for life right here – link in bio.

#beintouch #beconnected
...

If we had to choose just one to start - it would be this one! 😚

#beintouch #betheparent #beasafetynet #childprotectionweek

If we had to choose just one to start - it would be this one! 😚

#beintouch #betheparent #beasafetynet #childprotectionweek
...

Big difference 😚

Big difference 😚 ...

To nude or not to nude? 🤔 

The t(w)eens we work with tell us that around 24% have already been asked for nudes by Grade 7, jumping up to around 37% by Grade 9.

It's a chat we absolutely need to have with our kids, starting early:

👀Where do nudes go?

👀Do they ever disappear?

👀How, when and where could they come back to haunt you?

👀Why would you want to / not want to send one?

👀How can/will you respond when you get the request?

#beready #beintouch

To nude or not to nude? 🤔

The t(w)eens we work with tell us that around 24% have already been asked for nudes by Grade 7, jumping up to around 37% by Grade 9.

It's a chat we absolutely need to have with our kids, starting early:

👀Where do nudes go?

👀Do they ever disappear?

👀How, when and where could they come back to haunt you?

👀Why would you want to / not want to send one?

👀How can/will you respond when you get the request?

#beready #beintouch
...

Prince Harry @sussexroyal joined the launch of the Child Online Safety Toolkit by the @5rightsfoundation and @gptoendviolence on 16 May, to chat about his fears for his own kids and how we can make the online world safer & kinder for children. 

Speaking for parents around the world he said, “The way we experience technology like social media isn't working and needs to be fixed... It's easy to say the business model of the internet and social media is broken, but it's not. The internet business model is doing exactly what it's meant to do. Pull us in, keep us scrolling, get us angry, anxious or make us numb to the world around us. That's bad enough for adults when it's meant for adults, but even worse it's meant to do the same to our kids."

#bethesafetynet #betheparent #bethere #beintouch

Prince Harry @sussexroyal joined the launch of the Child Online Safety Toolkit by the @5rightsfoundation and @gptoendviolence on 16 May, to chat about his fears for his own kids and how we can make the online world safer & kinder for children.

Speaking for parents around the world he said, “The way we experience technology like social media isn't working and needs to be fixed... It's easy to say the business model of the internet and social media is broken, but it's not. The internet business model is doing exactly what it's meant to do. Pull us in, keep us scrolling, get us angry, anxious or make us numb to the world around us. That's bad enough for adults when it's meant for adults, but even worse it's meant to do the same to our kids."

#bethesafetynet #betheparent #bethere #beintouch
...

Worried about your kid having secret social media accounts on platforms like TikTok, Instagram, and Snapchat? 👀

Bark can help by alerting you when they sign up for a new account! You'll also get conversation tips, to help keep you connected with your kids on this digital learning curve!

Awesome, right? Tap the link in our bio to get a FREE 7-day trial and 10% off for life 🙌

Worried about your kid having secret social media accounts on platforms like TikTok, Instagram, and Snapchat? 👀

Bark can help by alerting you when they sign up for a new account! You'll also get conversation tips, to help keep you connected with your kids on this digital learning curve!

Awesome, right? Tap the link in our bio to get a FREE 7-day trial and 10% off for life 🙌
...

🧐Downloaded the NewProfilePic app to create your avatar?

Cyber security experts are warning against using this Russian app due to the data it acquires. By agreeing to download the app, users are willing to share their location, details about the device they are using as well as other photographs on their social media feeds. 

#beintheknow #betechsavvy #beintouch

🧐Downloaded the NewProfilePic app to create your avatar?

Cyber security experts are warning against using this Russian app due to the data it acquires. By agreeing to download the app, users are willing to share their location, details about the device they are using as well as other photographs on their social media feeds.

#beintheknow #betechsavvy #beintouch
...

WHAT a deal for a few lucky families 😁

@gryphonsocial is offering an amazing R400 discount to Be in Touch parents - only 59 routers available so grab yours quick today!

Use the code bit400 on the link in our bio to get your discount.

The Gryphon router and app can manage internet access across ALL devices (smart TV's, gaming consoles, tablets and phones), allowing parents to - 

• Set bedtimes and homework times

• Limit social media and online games

• Set content filtering with crowd ranking

• View browsing history

• Enforce safe search on YouTube

• Block / unblock websites 

• Suspend internet access.

#saferandsanerkids #beassured #becalm #beintouch

WHAT a deal for a few lucky families 😁

@gryphonsocial is offering an amazing R400 discount to Be in Touch parents - only 59 routers available so grab yours quick today!

Use the code bit400 on the link in our bio to get your discount.

The Gryphon router and app can manage internet access across ALL devices (smart TV's, gaming consoles, tablets and phones), allowing parents to -

• Set bedtimes and homework times

• Limit social media and online games

• Set content filtering with crowd ranking

• View browsing history

• Enforce safe search on YouTube

• Block / unblock websites

• Suspend internet access.

#saferandsanerkids #beassured #becalm #beintouch
...

Whilst the teachers all breathed a sigh of relief!🤣 

Credit: @jerrykcartoons

#modernteaching #modernparenting #beintouch

Whilst the teachers all breathed a sigh of relief!🤣

Credit: @jerrykcartoons

#modernteaching #modernparenting #beintouch
...

We're all learning as we go!

#betheparent #bethere #beintouch

We're all learning as we go!

#betheparent #bethere #beintouch
...

We were honoured to be asked to attend the stakeholder meeting organised by the Children’s Rights Unit at the Centre for Human Rights in collaboration with the Raoul Wallenberg Institute, Nairobi, Kenya office. 

A great conversation was sparked around the online trends, challenges and dilemmas that we've been gathering and identifying in our work with grade 4 to 11 learners.

These align strongly with the report on Children’s Right to Privacy in the Digital Sphere in the African Region, launched at the event, which highlights these key needs:

- Defined regulations that ensure the protection of children in the context of social media use.

- Addressing violations of children’s rights within the digital space, such as cyber bullying, online sexual abuse and exploitation, and recruitment into harmful groups.

- Protection of children’s privacy, including protection of children’s data, created content, as well as providing tools and guidance to parents, caregivers and other duty bearers on appropriate supervision of children’s use of social media.

#SaveTheChildren #bethesafetynet #bethechange

We were honoured to be asked to attend the stakeholder meeting organised by the Children’s Rights Unit at the Centre for Human Rights in collaboration with the Raoul Wallenberg Institute, Nairobi, Kenya office.

A great conversation was sparked around the online trends, challenges and dilemmas that we've been gathering and identifying in our work with grade 4 to 11 learners.

These align strongly with the report on Children’s Right to Privacy in the Digital Sphere in the African Region, launched at the event, which highlights these key needs:

- Defined regulations that ensure the protection of children in the context of social media use.

- Addressing violations of children’s rights within the digital space, such as cyber bullying, online sexual abuse and exploitation, and recruitment into harmful groups.

- Protection of children’s privacy, including protection of children’s data, created content, as well as providing tools and guidance to parents, caregivers and other duty bearers on appropriate supervision of children’s use of social media.

#SaveTheChildren #bethesafetynet #bethechange
...

Cool dads are in touch with their kids - online and offline!

#onlineparenting #onlineoffline #beintouch

Cool dads are in touch with their kids - online and offline!

#onlineparenting #onlineoffline #beintouch
...

Online parenting is a hugely important part of being a modern parent, and here at Be in Touch we’re all about finding practical ways to make this simpler, clearer and easier for both parents and kids. We reckon that parental controls are an essential part of today’s parenting toolkit.

Smart devices need smart solutions, and the Gryphon router is one of our tried, tested and highly recommended parental control options. By joining this webinar with @gryphonsocial you’ll get great insights into what Gryphon can do to help you protect your family as they go online.

Register free, link in bio or beintouch.org za/webinars

The Gryphon router can manage internet access across ALL devices, smart TV's, gaming consoles, tablets and phones within the Gryphon Connect App, allowing you to - 

• Set bedtimes and homework times

• Limit social media and online games

• Content filtering with crowd ranking

• View browsing history

• Enforce safe search on YouTube

• Block / unblock websites anywhere

• Suspend internet access.

Online parenting is a hugely important part of being a modern parent, and here at Be in Touch we’re all about finding practical ways to make this simpler, clearer and easier for both parents and kids. We reckon that parental controls are an essential part of today’s parenting toolkit.

Smart devices need smart solutions, and the Gryphon router is one of our tried, tested and highly recommended parental control options. By joining this webinar with @gryphonsocial you’ll get great insights into what Gryphon can do to help you protect your family as they go online.

Register free, link in bio or beintouch.org za/webinars

The Gryphon router can manage internet access across ALL devices, smart TV's, gaming consoles, tablets and phones within the Gryphon Connect App, allowing you to -

• Set bedtimes and homework times

• Limit social media and online games

• Content filtering with crowd ranking

• View browsing history

• Enforce safe search on YouTube

• Block / unblock websites anywhere

• Suspend internet access.
...