FREQUENTLY ASKED QUESTIONS
Common questions answered
Screen Time
HOW MUCH SCREEN TIME SHOULD MY CHILD HAVE?
It depends on their age and whether it’s fun or functional screen time
IS SCREEN TIME BAD FOR MY CHILD?
WHAT ARE GOOD SCREEN TIME CHOICES?
Pornography & Violence
WHAT IS THE IMPACT ON CHILDREN FROM WATCHING ONLINE PORN?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
WHAT SHOULD I DO IF MY CHILD HAS WATCHED PORN?
WHAT SHOULD I DO IF MY CHILD SEES PORN AT A FRIENDS HOUSE?
Gaming
WHAT GAME SETTINGS SHOULD I CHANGE?
It depends on their age and whether it’s fun or functional screen time
IS MY CHILD ADDICTED TO GAMING?
It depends on their age and whether it’s fun or functional screen time
MY CHILD WANTS TO BE A GAMER DO I ENCOURAGE THIS?
It depends on their age and whether it’s fun or functional screen time
Social Media
WHICH SOCIAL MEDIA SITES ARE THE BEST CHOICES?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
WHAT APP SETTINGS SHOULD I CHANGE?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
IS MY CHILD ADDICTED TO SOCIAL MEDIA?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
Filters & Limits
AT WHAT AGE SHOULD I GET MY CHILD A PHONE?
It depends on their age and whether it’s fun or functional screen time
HOW DO I MANAGE / LIMIT SCREEN TIME?
It depends on their age and whether it’s fun or functional screen time
HOW DO I SET PARENTAL FILTERS?
It depends on their age and whether it’s fun or functional screen time
Settings
WHY ARE DEVICE SETTINGS IMPORTANT?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
WHAT DEVICE SETTINGS SHOULD I CHANGE?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
I AM NOT TECHNICAL AT ALL, WHATS THE EASIEST PLACE TO START?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
Cyberbullying
WHAT SHOULD I DO IF MY CHILD IS BEING BULLIED ONLINE?
It depends on their age and whether it’s fun or functional screen time
WHAT'S DIFFERENCE BETWEEN AN UPSTANDER AND BYSTANDER?
MY CHILD IS BEING BULLIED BUT WONT TELL ME ABOUT IT
Getting your child to open up to you requires consistently asking them about what is going for them, do it daily, and don’t be specific about the bullying, when they feel more comfortable, they will open up. Also, institute a new rule that all phones are out of bedrooms at night, as this is when most cyberbullying occurs.
Stranger Danger
IS IT OK FOR MY CHILD TO CHAT TO STRANGERS ONLINE?
If you wouldn’t open your front door to strangers and let them play in your child’s room, monitor who they are talking to online.
WHAT SHOULD I DO IF MY CHILD IS BEING GROOMED ONLINE?
Take screenshots of messages, save images or videos and report it immediately to the child protection authority in your jurisdiction!
MY CHILD PLAYS WITH STRANGERS ONLINE, IS THAT OK?
Unless you have made sure that your child can only talk with certain users who you have approved are their friends, or you have set up a private chat channel, you have to assume they are open to being contacted by unsupervised adults, which is a risk that is not worth taking.
BE IN TOUCH
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5 STAR REVIEWS
What our customer say about us
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Simple, insightful - what all busy parents need 
Rmd Gammatec
December 10, 2020 - Just been part of a webinar that was really informative and I will take so much from it with regards to parenting safer and saner kids
Lee-Ann Wijtenburg
March 10, 2022 -
"Be In Touch" makes the scary unknown not so scary and empowers me to do what I don't know to be a responsible parent in this new e-World!!!
Mark Herd
April 13, 2022 -
Such important information ! The interview on 702 was very insightful, thank you.
Petra Durig
May 16, 2022 - Be in Touch is an absolute invaluable initiative and resource for parents and their children, and even for grandparents like myself, as we navigate this ever growing digital landscape. The digital connected world has such incredible value, but also many challenges, as not only we are being exposed to very powerful negative agendas over the web, but also the danger of devices being the new addiction. Josh and team, thanks so much for coming form a deep values-based motivation to support us in this way.
Tertia Smit
December 17, 2020 - The solution could not be more relevant.
Arno Van Der Walt
December 15, 2020 - Josh was amazing with our children, talking about tricky issues with poise. His warm personality let children have an immediate repore with him. This helped us get realistic results for the survey - a must for all schools who care about the digital wellbeing of their children. We are looking forward to further partnering with Be in Touch to help us guide our parents whom we hope will in turn help provide a safer online environment for their children.
Charmaine Palm
February 2, 2022 -
Thanks for helping us keep our kids safe online! Get these guys into your school.
Devin Lester
May 18, 2022 -
HOW I MANAGE MY KID’S DEVICES
Tebogo Mokgoko
May 16, 2022 -
The help i needed with my kids online life. I did two webinars that was very informative with useful tips and links to further help with managing kids online life. Will highly recommend them.
Antoinette Kok Oosthuizen
September 26, 2022
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