FREQUENTLY ASKED QUESTIONS

Common questions answered

Screen Time

HOW MUCH SCREEN TIME SHOULD MY CHILD HAVE?

It depends on their age and whether it’s fun or functional screen time

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IS SCREEN TIME BAD FOR MY CHILD?
Spending too much time in front of a screen means losing out on other activities and experiences which are important to the development of your child. Too much screen time has proven detrimental impacts on young brains, eyes, bodies and mental health.

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WHAT ARE GOOD SCREEN TIME CHOICES?
We like to distinguish between educational (or functional) and entertaining (fun) screen time. Screen time that combines both is first prize – such as MineCraft, brain games, word puzzles etc

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Pornography & Violence

WHAT IS THE IMPACT ON CHILDREN FROM WATCHING ONLINE PORN?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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WHAT SHOULD I DO IF MY CHILD HAS WATCHED PORN?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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WHAT SHOULD I DO IF MY CHILD SEES PORN AT A FRIENDS HOUSE?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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Gaming

WHAT GAME SETTINGS SHOULD I CHANGE?

It depends on their age and whether it’s fun or functional screen time

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IS MY CHILD ADDICTED TO GAMING?

It depends on their age and whether it’s fun or functional screen time

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MY CHILD WANTS TO BE A GAMER DO I ENCOURAGE THIS?

It depends on their age and whether it’s fun or functional screen time

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Social Media

WHICH SOCIAL MEDIA SITES ARE THE BEST CHOICES?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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WHAT APP SETTINGS SHOULD I CHANGE?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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IS MY CHILD ADDICTED TO SOCIAL MEDIA?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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Filters & Limits

AT WHAT AGE SHOULD I GET MY CHILD A PHONE?

It depends on their age and whether it’s fun or functional screen time

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HOW DO I MANAGE / LIMIT SCREEN TIME?

It depends on their age and whether it’s fun or functional screen time

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HOW DO I SET PARENTAL FILTERS?

It depends on their age and whether it’s fun or functional screen time

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Settings

WHY ARE DEVICE SETTINGS IMPORTANT?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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WHAT DEVICE SETTINGS SHOULD I CHANGE?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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I AM NOT TECHNICAL AT ALL, WHATS THE EASIEST PLACE TO START?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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Cyberbullying

WHAT SHOULD I DO IF MY CHILD IS BEING BULLIED ONLINE?

It depends on their age and whether it’s fun or functional screen time

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WHAT'S DIFFERENCE BETWEEN AN UPSTANDER AND BYSTANDER?
An Upstander is someone who speaks up in support of a victim of cyberbullying. A Bystander takes the easier route of avoiding the conflict they are observers too.

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MY CHILD IS BEING BULLIED BUT WONT TELL ME ABOUT IT

Getting your child to open up to you requires consistently asking them about what is going for them, do it daily, and don’t be specific about the bullying, when they feel more comfortable, they will open up. Also, institute a new rule that all phones are out of bedrooms at night, as this is when most cyberbullying occurs.

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Stranger Danger

IS IT OK FOR MY CHILD TO CHAT TO STRANGERS ONLINE?

If you wouldn’t open your front door to strangers and let them play in your child’s room, monitor who they are talking to online.

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WHAT SHOULD I DO IF MY CHILD IS BEING GROOMED ONLINE?

Take screenshots of messages, save images or videos and report it immediately to the child protection authority in your jurisdiction!

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MY CHILD PLAYS WITH STRANGERS ONLINE, IS THAT OK?

Unless you have made sure that your child can only talk with certain users who you have approved are their friends, or you have set up a private chat channel, you have to assume they are open to being contacted by unsupervised adults, which is a risk that is not worth taking.

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5 STAR REVIEWS

What our customer say about us

  • positive review  Simple, insightful - what all busy parents need

    Rmd Gammatec Avatar Rmd Gammatec
    December 10, 2020
  • positive review  Just been part of a webinar that was really informative and I will take so much from it with regards to parenting safer and saner kids

    Lee-Ann Wijtenburg Avatar Lee-Ann Wijtenburg
    March 10, 2022
  • "Be In Touch" makes the scary unknown not so scary and empowers me to do what I don't know to be a responsible parent in this new e-World!!!

    Mark Herd Avatar Mark Herd
    April 13, 2022
  • Such important information ! The interview on 702 was very insightful, thank you.

    Petra Durig Avatar Petra Durig
    May 16, 2022
  • positive review  Be in Touch is an absolute invaluable initiative and resource for parents and their children, and even for grandparents like myself, as we navigate this ever growing digital landscape. The digital connected world has such incredible value, but also many challenges, as not only we are being exposed to very powerful negative agendas over the web, but also the danger of devices being the new addiction. Josh and team, thanks so much for coming form a deep values-based motivation to support us in this way.

    Tertia Smit Avatar Tertia Smit
    December 17, 2020
  • positive review  The solution could not be more relevant.

    Arno Van Der Walt Avatar Arno Van Der Walt
    December 15, 2020
  • positive review  Josh was amazing with our children, talking about tricky issues with poise. His warm personality let children have an immediate repore with him. This helped us get realistic results for the survey - a must for all schools who care about the digital wellbeing of their children. We are looking forward to further partnering with Be in Touch to help us guide our parents whom we hope will in turn help provide a safer online environment for their children.

    Charmaine Palm Avatar Charmaine Palm
    February 2, 2022
  • Thanks for helping us keep our kids safe online! Get these guys into your school.

    Devin Lester Avatar Devin Lester
    May 18, 2022
  • HOW I MANAGE MY KID’S DEVICES

    Tebogo Mokgoko Avatar Tebogo Mokgoko
    May 16, 2022
  • The help i needed with my kids online life. I did two webinars that was very informative with useful tips and links to further help with managing kids online life. Will highly recommend them.

    Antoinette Kok Oosthuizen Avatar Antoinette Kok Oosthuizen
    September 26, 2022
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