FREQUENTLY ASKED QUESTIONS
Common questions answered
Screen Time
HOW MUCH SCREEN TIME SHOULD MY CHILD HAVE?
It depends on their age and whether it’s fun or functional screen time
IS SCREEN TIME BAD FOR MY CHILD?
WHAT ARE GOOD SCREEN TIME CHOICES?
Pornography & Violence
WHAT IS THE IMPACT ON CHILDREN FROM WATCHING ONLINE PORN?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
WHAT SHOULD I DO IF MY CHILD HAS WATCHED PORN?
WHAT SHOULD I DO IF MY CHILD SEES PORN AT A FRIENDS HOUSE?
Gaming
WHAT GAME SETTINGS SHOULD I CHANGE?
It depends on their age and whether it’s fun or functional screen time
IS MY CHILD ADDICTED TO GAMING?
It depends on their age and whether it’s fun or functional screen time
MY CHILD WANTS TO BE A GAMER DO I ENCOURAGE THIS?
It depends on their age and whether it’s fun or functional screen time
Social Media
WHICH SOCIAL MEDIA SITES ARE THE BEST CHOICES?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
WHAT APP SETTINGS SHOULD I CHANGE?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
IS MY CHILD ADDICTED TO SOCIAL MEDIA?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
Filters & Limits
AT WHAT AGE SHOULD I GET MY CHILD A PHONE?
It depends on their age and whether it’s fun or functional screen time
HOW DO I MANAGE / LIMIT SCREEN TIME?
It depends on their age and whether it’s fun or functional screen time
HOW DO I SET PARENTAL FILTERS?
It depends on their age and whether it’s fun or functional screen time
Settings
WHY ARE DEVICE SETTINGS IMPORTANT?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
WHAT DEVICE SETTINGS SHOULD I CHANGE?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
I AM NOT TECHNICAL AT ALL, WHATS THE EASIEST PLACE TO START?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
Cyberbullying
WHAT SHOULD I DO IF MY CHILD IS BEING BULLIED ONLINE?
It depends on their age and whether it’s fun or functional screen time
WHAT'S DIFFERENCE BETWEEN AN UPSTANDER AND BYSTANDER?
MY CHILD IS BEING BULLIED BUT WONT TELL ME ABOUT IT
Getting your child to open up to you requires consistently asking them about what is going for them, do it daily, and don’t be specific about the bullying, when they feel more comfortable, they will open up. Also, institute a new rule that all phones are out of bedrooms at night, as this is when most cyberbullying occurs.
Stranger Danger
IS IT OK FOR MY CHILD TO CHAT TO STRANGERS ONLINE?
If you wouldn’t open your front door to strangers and let them play in your child’s room, monitor who they are talking to online.
WHAT SHOULD I DO IF MY CHILD IS BEING GROOMED ONLINE?
Take screenshots of messages, save images or videos and report it immediately to the child protection authority in your jurisdiction!
MY CHILD PLAYS WITH STRANGERS ONLINE, IS THAT OK?
Unless you have made sure that your child can only talk with certain users who you have approved are their friends, or you have set up a private chat channel, you have to assume they are open to being contacted by unsupervised adults, which is a risk that is not worth taking.

BE IN TOUCH
Connect To Our Newsletter
Connect with our newsletter to stay up-to-date on the latest trends to improve your family’s digital wellbeing
5 STAR REVIEWS
What our customer say about us
Worried about your kid having secret social media accounts on platforms like TikTok, Instagram, and Snapchat? 👀
Bark can help by alerting you when they sign up for a new account! You'll also get conversation tips, to help keep you connected with your kids on this digital learning curve!
Awesome, right? Tap the link in our bio to get a FREE 7-day trial and 10% off for life 🙌
🧐Downloaded the NewProfilePic app to create your avatar?
Cyber security experts are warning against using this Russian app due to the data it acquires. By agreeing to download the app, users are willing to share their location, details about the device they are using as well as other photographs on their social media feeds.
#beintheknow #betechsavvy #beintouch
WHAT a deal for a few lucky families 😁
@gryphonsocial is offering an amazing R400 discount to Be in Touch parents - only 59 routers available so grab yours quick today!
Use the code bit400 on the link in our bio to get your discount.
The Gryphon router and app can manage internet access across ALL devices (smart TV's, gaming consoles, tablets and phones), allowing parents to -
• Set bedtimes and homework times
• Limit social media and online games
• Set content filtering with crowd ranking
• View browsing history
• Enforce safe search on YouTube
• Block / unblock websites
• Suspend internet access.
#saferandsanerkids #beassured #becalm #beintouch
Whilst the teachers all breathed a sigh of relief!🤣
Credit: @jerrykcartoons
#modernteaching #modernparenting #beintouch
We're all learning as we go!
#betheparent #bethere #beintouch
We were honoured to be asked to attend the stakeholder meeting organised by the Children’s Rights Unit at the Centre for Human Rights in collaboration with the Raoul Wallenberg Institute, Nairobi, Kenya office.
A great conversation was sparked around the online trends, challenges and dilemmas that we've been gathering and identifying in our work with grade 4 to 11 learners.
These align strongly with the report on Children’s Right to Privacy in the Digital Sphere in the African Region, launched at the event, which highlights these key needs:
- Defined regulations that ensure the protection of children in the context of social media use.
- Addressing violations of children’s rights within the digital space, such as cyber bullying, online sexual abuse and exploitation, and recruitment into harmful groups.
- Protection of children’s privacy, including protection of children’s data, created content, as well as providing tools and guidance to parents, caregivers and other duty bearers on appropriate supervision of children’s use of social media.
#SaveTheChildren #bethesafetynet #bethechange
Cool dads are in touch with their kids - online and offline!
#onlineparenting #onlineoffline #beintouch
Online parenting is a hugely important part of being a modern parent, and here at Be in Touch we’re all about finding practical ways to make this simpler, clearer and easier for both parents and kids. We reckon that parental controls are an essential part of today’s parenting toolkit.
Smart devices need smart solutions, and the Gryphon router is one of our tried, tested and highly recommended parental control options. By joining this webinar with @gryphonsocial you’ll get great insights into what Gryphon can do to help you protect your family as they go online.
Register free, link in bio or beintouch.org za/webinars
The Gryphon router can manage internet access across ALL devices, smart TV's, gaming consoles, tablets and phones within the Gryphon Connect App, allowing you to -
• Set bedtimes and homework times
• Limit social media and online games
• Content filtering with crowd ranking
• View browsing history
• Enforce safe search on YouTube
• Block / unblock websites anywhere
• Suspend internet access.
In our Wednesday webinar this week, we're talking settings with our tech partner @dialanerdza
Smartphones, tablets, gaming consoles, apps and games - we've got them covered!
*Click link in bio to join us*
We'll see you there! 🤗
#beintheknow #betechsavvy #beintouch
If it isn't on social media did it really happen? 😜
#reallife #bealive #beintouch
Credit: @jerrykcartoons
YouTube - did you know...
😍It was originally designed to be a dating site?
🤓 It's the second most popular search engine after Google?
Back by popular request: everything parents need to know about the world's most popular online platform 😄
Join us on Wed 6th April at noon (SAST) for 30 mins of great insights into how you can help make your child's online life safer and saner!
👉Register free here or link in bio
We'll see you there!
Kate & Josh 😎🤩
The victims of capping can include anyone performing a sexual act on camera. The recording might be created:
• To add to an individual’s collection of material they find erotic,
• To share with others, or
• To “sextort” the victim.
Children who have been groomed by a predator into performing sexual acts on camera are especially vulnerable to this. These children suffer the trauma of the initial abuse, and the secondary trauma of knowing these images exists and might be shared with others. Unless they have someone to who they can talk, a vicious cycle is created where the perpetrator threatens to send these images to the friends, family or school of the victim unless they share further sexual content or transfer money to them.
Our mantra to parents? Keep checking in and checking up on your kids. And use parental controls like Bark or Gryphon to keep you alerted!
Use the link in bio to check them out!
#beintouch #beconnected #bethesafetynet
Seems like kids these days come with built-in tech intuition!
Credit: @jerrykcartoons
#betechsavvy #beintouch
Does your child know all their online friends and followers?
In our parental controls webinar today, 80% of the parents said either “No” or “I don’t know”.
👉What would your answer be?
#beconnected #beintouch
Worried about what your kids are actually doing on their devices?
Finding it hard to keep up with them?
Parental controls are a vital part of the modern parenting toolkit!
Join us together with our tech partner, @dialanerdza to explore the various options available to help you manage the "what, when, and how much" of screen time - and how they can help you stay connected to your t(w)een as they go and live online.
Register free with link in bio.
#beconnected #bethesafetynet #beintouch
big part of what we do, is finding out what’s really going on online. The feedback from more than 1500 Grade 4 to Grade 11 learners during 2021 paints a picture best described in these words: “Parents, your kids need you!” Not sure where to start?
👉Join one of our free webinars
👉Get your school to chat to us about a bespoke webinar
👉Check out all the resources, books, and gadgets we have, to make online parenting easier
👉Install parental controls to be alerted to what your child is struggling with
👉Check in and check up. A lot.
#beintouch
Hey, kiddo - did we say get off your screen? Um... want to use ours?! 😂
#onlineparenting
Credit: @jerrykcartoons
What’s the buzz about the new parental controls for Instagram? 🙄
Basically, they will let parents see how much time their teens spend on Instagram and set limits. Parents will also be able to view what accounts their teens follow, as well as who follows them. For now, Instagram says teens themselves will need to initiate the supervision feature from its app on mobile devices, but in June, it’s rolling out the ability for parents and guardians to start the process (although teens will still need to grant permission).
But does this really do anything to make our teens safer and saner online? It’s a NOPE from us!
Parents will be none the wiser about what their teens look at, who contacts them or what they discuss via direct message. And because the controls are applied on a per-account basis, they don’t prevent teens from having secret accounts, known as “finstas."
What do parents really want?
👉Regulated “real age” rating on app stores (Common Sense Media recommends 15+ for Instagram)
👉Content filtering and proper age restrictions, including the Tinder / Instagram
👉The ability to curate what is recommended to teens in sections of the app like Search, Explore, Hashtags and Suggested Accounts
👉Default privacy settings
👉Better block and report processes.
Most of all, we want the heavy burden of protecting our kids to shift from our shoulders, to those of the big tech companies!
#savethekids #betheprotector #beintouch