FREQUENTLY ASKED QUESTIONS
Common questions answered
Screen Time
HOW MUCH SCREEN TIME SHOULD MY CHILD HAVE?
It depends on their age and whether it’s fun or functional screen time
IS SCREEN TIME BAD FOR MY CHILD?
WHAT ARE GOOD SCREEN TIME CHOICES?
Pornography & Violence
WHAT IS THE IMPACT ON CHILDREN FROM WATCHING ONLINE PORN?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
WHAT SHOULD I DO IF MY CHILD HAS WATCHED PORN?
WHAT SHOULD I DO IF MY CHILD SEES PORN AT A FRIENDS HOUSE?
Gaming
WHAT GAME SETTINGS SHOULD I CHANGE?
It depends on their age and whether it’s fun or functional screen time
IS MY CHILD ADDICTED TO GAMING?
It depends on their age and whether it’s fun or functional screen time
MY CHILD WANTS TO BE A GAMER DO I ENCOURAGE THIS?
It depends on their age and whether it’s fun or functional screen time
Social Media
WHICH SOCIAL MEDIA SITES ARE THE BEST CHOICES?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
WHAT APP SETTINGS SHOULD I CHANGE?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
IS MY CHILD ADDICTED TO SOCIAL MEDIA?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
Filters & Limits
AT WHAT AGE SHOULD I GET MY CHILD A PHONE?
It depends on their age and whether it’s fun or functional screen time
HOW DO I MANAGE / LIMIT SCREEN TIME?
It depends on their age and whether it’s fun or functional screen time
HOW DO I SET PARENTAL FILTERS?
It depends on their age and whether it’s fun or functional screen time
Settings
WHY ARE DEVICE SETTINGS IMPORTANT?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
WHAT DEVICE SETTINGS SHOULD I CHANGE?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
I AM NOT TECHNICAL AT ALL, WHATS THE EASIEST PLACE TO START?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.
Cyberbullying
WHAT SHOULD I DO IF MY CHILD IS BEING BULLIED ONLINE?
It depends on their age and whether it’s fun or functional screen time
WHAT'S DIFFERENCE BETWEEN AN UPSTANDER AND BYSTANDER?
MY CHILD IS BEING BULLIED BUT WONT TELL ME ABOUT IT
Getting your child to open up to you requires consistently asking them about what is going for them, do it daily, and don’t be specific about the bullying, when they feel more comfortable, they will open up. Also, institute a new rule that all phones are out of bedrooms at night, as this is when most cyberbullying occurs.
Stranger Danger
IS IT OK FOR MY CHILD TO CHAT TO STRANGERS ONLINE?
If you wouldn’t open your front door to strangers and let them play in your child’s room, monitor who they are talking to online.
WHAT SHOULD I DO IF MY CHILD IS BEING GROOMED ONLINE?
Take screenshots of messages, save images or videos and report it immediately to the child protection authority in your jurisdiction!
MY CHILD PLAYS WITH STRANGERS ONLINE, IS THAT OK?
Unless you have made sure that your child can only talk with certain users who you have approved are their friends, or you have set up a private chat channel, you have to assume they are open to being contacted by unsupervised adults, which is a risk that is not worth taking.
BE IN TOUCH
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5 STAR REVIEWS
What our customer say about us
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An amazing organization made up of an amazing team! Extremely proud to be associated with BIT! 
Russell Pengelly
December 14, 2020 - Just been part of a webinar that was really informative and I will take so much from it with regards to parenting safer and saner kids
Lee-Ann Wijtenburg
March 10, 2022 -
Seems obvious but less than half of educated parents have any parental control for their children's phone / digital devices - To be considered a good parent.... this is a most basic parental requirement!
Dillon Serretta
May 18, 2022 - Their webinars cover topics that are so informative, interesting and helpful. The online world is a black hole and unless you’re involved in that world (be it work or pleasure) you are none the wiser to what really goes on. Be in Touch opens your eyes to what can/is really happening out there and offers the guidance and assistance in putting the necessary measures in place to keep your children safe. Their help doesn’t end at the webinar either. They respond to emails quickly, are friendly and offer further guidance, tips and assistance to questions that have been asked. I definitely recommend Be in Touch.
Bronwyn Nielsen
March 3, 2022 -
Looking forward to trying out the platform. On paper, it looks super-boss. I will write a more detailed review once I have everything running (5 kids, 7 nieces/nephews - all under 15)
Thabiso Lionel Madiba
May 16, 2022 -
Just came out of a session with Kate and Josh around our kids digital wellbeing. It was very informative with many helpful tools and resources that can assist us as parents to safe guard our kids.I highly recommend them
Jeremy J'emz Govender
August 11, 2022 - Simple, insightful - what all busy parents need
Rmd Gammatec
December 10, 2020 - The solution could not be more relevant.
Arno Van Der Walt
December 15, 2020 - As parents, most of us need help to monitor our kids' online activities and behaviour. Be in Touch does an amazing job, offering valuable, easy-to-access support to empower parents.
Carla Cruvinel Pontes
February 2, 2022 -
Thank you for the information and the resources presented in tonight's webinar. You have empowered us with much needed knowledge which will enable us to prioritise safety in our children's digital worlds.
Tarryn Cooper-Bell
April 20, 2022
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