FREQUENTLY ASKED QUESTIONS

Common questions answered

Screen Time

HOW MUCH SCREEN TIME SHOULD MY CHILD HAVE?

It depends on their age and whether it’s fun or functional screen time

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IS SCREEN TIME BAD FOR MY CHILD?
Spending too much time in front of a screen means losing out on other activities and experiences which are important to the development of your child. Too much screen time has proven detrimental impacts on young brains, eyes, bodies and mental health.

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WHAT ARE GOOD SCREEN TIME CHOICES?
We like to distinguish between educational (or functional) and entertaining (fun) screen time. Screen time that combines both is first prize – such as MineCraft, brain games, word puzzles etc

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Pornography & Violence

WHAT IS THE IMPACT ON CHILDREN FROM WATCHING ONLINE PORN?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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WHAT SHOULD I DO IF MY CHILD HAS WATCHED PORN?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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WHAT SHOULD I DO IF MY CHILD SEES PORN AT A FRIENDS HOUSE?
ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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Gaming

WHAT GAME SETTINGS SHOULD I CHANGE?

It depends on their age and whether it’s fun or functional screen time

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IS MY CHILD ADDICTED TO GAMING?

It depends on their age and whether it’s fun or functional screen time

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MY CHILD WANTS TO BE A GAMER DO I ENCOURAGE THIS?

It depends on their age and whether it’s fun or functional screen time

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Social Media

WHICH SOCIAL MEDIA SITES ARE THE BEST CHOICES?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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WHAT APP SETTINGS SHOULD I CHANGE?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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IS MY CHILD ADDICTED TO SOCIAL MEDIA?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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Filters & Limits

AT WHAT AGE SHOULD I GET MY CHILD A PHONE?

It depends on their age and whether it’s fun or functional screen time

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HOW DO I MANAGE / LIMIT SCREEN TIME?

It depends on their age and whether it’s fun or functional screen time

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HOW DO I SET PARENTAL FILTERS?

It depends on their age and whether it’s fun or functional screen time

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Settings

WHY ARE DEVICE SETTINGS IMPORTANT?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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WHAT DEVICE SETTINGS SHOULD I CHANGE?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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I AM NOT TECHNICAL AT ALL, WHATS THE EASIEST PLACE TO START?

ScreenTime (iOs) and Family Link (Android) are a good start, but installing parental control filters on devices and WiFi are best.

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Cyberbullying

WHAT SHOULD I DO IF MY CHILD IS BEING BULLIED ONLINE?

It depends on their age and whether it’s fun or functional screen time

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WHAT'S DIFFERENCE BETWEEN AN UPSTANDER AND BYSTANDER?
An Upstander is someone who speaks up in support of a victim of cyberbullying. A Bystander takes the easier route of avoiding the conflict they are observers too.

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MY CHILD IS BEING BULLIED BUT WONT TELL ME ABOUT IT

Getting your child to open up to you requires consistently asking them about what is going for them, do it daily, and don’t be specific about the bullying, when they feel more comfortable, they will open up. Also, institute a new rule that all phones are out of bedrooms at night, as this is when most cyberbullying occurs.

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Stranger Danger

IS IT OK FOR MY CHILD TO CHAT TO STRANGERS ONLINE?

If you wouldn’t open your front door to strangers and let them play in your child’s room, monitor who they are talking to online.

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WHAT SHOULD I DO IF MY CHILD IS BEING GROOMED ONLINE?

Take screenshots of messages, save images or videos and report it immediately to the child protection authority in your jurisdiction!

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MY CHILD PLAYS WITH STRANGERS ONLINE, IS THAT OK?

Unless you have made sure that your child can only talk with certain users who you have approved are their friends, or you have set up a private chat channel, you have to assume they are open to being contacted by unsupervised adults, which is a risk that is not worth taking.

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5 STAR REVIEWS

What our customer say about us

  • positive review  An amazing organization made up of an amazing team! Extremely proud to be associated with BIT!

    Russell Pengelly Avatar Russell Pengelly
    December 14, 2020
  • positive review  Just been part of a webinar that was really informative and I will take so much from it with regards to parenting safer and saner kids

    Lee-Ann Wijtenburg Avatar Lee-Ann Wijtenburg
    March 10, 2022
  • Seems obvious but less than half of educated parents have any parental control for their children's phone / digital devices - To be considered a good parent.... this is a most basic parental requirement!

    Dillon Serretta Avatar Dillon Serretta
    May 18, 2022
  • positive review  Their webinars cover topics that are so informative, interesting and helpful. The online world is a black hole and unless you’re involved in that world (be it work or pleasure) you are none the wiser to what really goes on. Be in Touch opens your eyes to what can/is really happening out there and offers the guidance and assistance in putting the necessary measures in place to keep your children safe. Their help doesn’t end at the webinar either. They respond to emails quickly, are friendly and offer further guidance, tips and assistance to questions that have been asked. I definitely recommend Be in Touch.

    Bronwyn Nielsen Avatar Bronwyn Nielsen
    March 3, 2022
  • Looking forward to trying out the platform. On paper, it looks super-boss. I will write a more detailed review once I have everything running (5 kids, 7 nieces/nephews - all under 15)

    Thabiso Lionel Madiba Avatar Thabiso Lionel Madiba
    May 16, 2022
  • Just came out of a session with Kate and Josh around our kids digital wellbeing. It was very informative with many helpful tools and resources that can assist us as parents to safe guard our kids.I highly recommend them

    Jeremy J'emz Govender Avatar Jeremy J'emz Govender
    August 11, 2022
  • positive review  Simple, insightful - what all busy parents need

    Rmd Gammatec Avatar Rmd Gammatec
    December 10, 2020
  • positive review  The solution could not be more relevant.

    Arno Van Der Walt Avatar Arno Van Der Walt
    December 15, 2020
  • positive review  As parents, most of us need help to monitor our kids' online activities and behaviour. Be in Touch does an amazing job, offering valuable, easy-to-access support to empower parents.

    Carla Cruvinel Pontes Avatar Carla Cruvinel Pontes
    February 2, 2022
  • Thank you for the information and the resources presented in tonight's webinar. You have empowered us with much needed knowledge which will enable us to prioritise safety in our children's digital worlds.

    Tarryn Cooper-Bell Avatar Tarryn Cooper-Bell
    April 20, 2022
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